MS-21 SOLVED PAPERS AND GUESS
Product Details: IGNOU MS-21 SOLVED PAPERS AND GUESS
Format: BOOK
Pub. Date: NEW EDITION APPLICABLE FOR Current EXAM
Publisher: MEHTA SOLUTIONS
Edition Description: 2018
RATING OF BOOK: EXCELLENT
Social Processes and Behavioural Issues
ABOUT THE BOOK
FROM THE PUBLISHER
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MANAGEMENT PROGRAMME
Term-End Examination
December, 2017
MS-21 : SOCIAL PROCESSES AND BEHAVIOURAL ISSUES
Time : 3 hours Maximum Marks : 100
(Weightage 70%)
Note : (i) There are two Sections A and B.
(ii) Attempt any three questions from Section - A.
(iii) All questions carry 20 marks.
(iv) Section - B is compulsory, carries 40 marks.
SECTION - A
1. Describe the salient features of counselling and the importance of counselling in organisations.
2. What is Perceptual selectivity ? Describe the external and internal factors influencing
perception.
3. Describe different sources of power and the role of power dynamics in organisations.
4. Describe briefly different types of conflicts and their consequences on organizational functions.
5. Write short notes on any three of the following :
(a) Cross-Cultural Training
(b) Vroom's model
(c) Organisational learning
(d) Team building
(e) Corporate Governance and work ethics